STONELANE • COMING SOON
Knock smarter. Quote clearer.
Practice the processing fee questions merchants ask before you make a quote.
Play the route
Walk to the highlighted door · use ← → or click it
READY, REP?
Three hearts. One question per door.
Walk to the highlighted storefront. Pick an answer, then check the explanation before moving on.
AT THE CAFÉ
Practice game · Explanations link to their sources.
Read the statement.
Build the quote.
StoneLane is being built to help reps review a merchant’s processing statement, work through its fee lines, set proposed pricing within their organization’s guardrails, and prepare a quote. The arcade lets you rehearse the fee questions merchants ask before a proposal.
Identify the fees the merchant pays today.
Keep rates and fees inside your organization’s limits.
Put the proposed rates into a quote the merchant can review.
Before you quote, know the terms.
These answers cover common statement and terminal questions. They are general explanations; a merchant’s statement and agreement control the details.
What is interchange?
Interchange is a fee associated with a card transaction that goes to the card-issuing bank through the acquiring side. It is distinct from the processor’s own markup. Source: Mastercard ↗
Why doesn’t a deposit match card sales?
Deposits can differ from gross sales because of processing fees, refunds, disputes, or other adjustments. Compare the funding summary with the same period’s sales. Source: Chase ↗
What does a payment processor do?
A processor helps pass payment information between the merchant, acquiring side, card network, and issuing bank. A card reader is one way to start that process, not the whole service. Source: Stripe ↗
Is a POS the same as a card reader?
A card reader accepts card or wallet payments. A POS may also include sales records, inventory, staff, or other tools, depending on the product. Source: Stripe ↗